Privacy Policy

Last updated: 26 September 2026

This policy explains how Jagruti Imitation Jewellery ("Jagruti", "we"), a wholesale imitation jewellery manufacturer in Kandivali East, Mumbai, handles personal data collected through jagrutijewellerywholesale.com. We follow the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 with its rules. We sell only to businesses, but the contact details of the person who writes to us are still personal data, so this policy applies to them.

1. What we collect

When you send the wholesale enquiry form, we collect:

• Business name and business type (wholesaler, distributor, retailer and so on)
• Contact number
• Enquiry type (catalogue quote or custom design) and expected volume
• Your message, including any design codes and quantities from your quote list

When you message or email us (WhatsApp, phone or email), we receive what you send: your name, number or email address, messages, and any photos, STL files or design references.

When you browse the site: Cloudflare, which hosts the site, keeps standard technical logs (IP address, browser, pages requested) for security and to stop abuse. If you choose Accept all in the cookie bar, Google Analytics and Microsoft Clarity also collect usage data (see section 5).

We do not collect payment card details, passwords, or any sensitive data such as health or financial account information through this website. Please do not send such data in the form.

2. Why we use it

• To reply to your enquiry and send wholesale rates, MOQ, lead times and catalogues
• For custom designs: to review your file or sample, quote 3D design charges and send the sample rate
• To run your order: confirmations, video-call approval of ready stock, GST invoice and dispatch updates
• To keep business and tax records that the law requires
• With your consent only: analytics to understand which pages buyers use (section 5)

We do not send marketing newsletters and we do not sell or rent your data.

3. Your consent

When you tick the consent box and send the form, you agree that we may use the details above to reply to your enquiry and handle any order that follows. After you send the form, WhatsApp opens with your enquiry so you can message us directly; that message is sent by you. You can withdraw consent at any time by writing to us (section 8). Withdrawing does not affect what was done before, and we may still keep records the law requires.

4. Who handles your data for us

We share data only with service providers that help us run the site and reply to you. They act on our instructions:

• Cloudflare: website hosting, security and form processing
• Resend: delivers the enquiry form to our email inbox
• Google (Gmail): our business email, where enquiries are kept
• WhatsApp (Meta): our business chat with you
• Google Analytics and Microsoft Clarity: site analytics, only if you accept
• Courier and transport companies: your delivery details, only when you place an order

Some of these providers store data outside India. We may also share data when the law, a court or a government authority requires it.

5. Cookies and analytics

The site works without any analytics cookies. When you first visit, a bar asks for your choice:

• Essential only: no analytics. We only keep your choice and your quote list in your own browser (local storage) so the site works.
• Accept all: we also load Google Analytics (page views, device and approximate location) and Microsoft Clarity (clicks, scrolling and anonymised session replays that show how pages are used). Clarity masks text you type into forms.

You can change your choice at any time: change cookie settings. Cloudflare may also count visits without cookies for traffic statistics.

6. How long we keep it

• Enquiries that do not become orders: up to 2 years from your last message, then deleted
• Customers: for as long as we trade with you, and invoices and order records for 8 years as GST and tax law require
• Custom design files and samples: kept while the design is in production with us; ask us and we will delete your files once no order is running
• Analytics data: as set by Google Analytics (14 months) and Microsoft Clarity (up to 13 months)

7. Your rights

Under the DPDP Act you can ask us to:

• tell you what personal data we hold about you and who we shared it with
• correct, complete or update it
• delete it, unless the law requires us to keep it
• stop using it, by withdrawing your consent
• name another person to use these rights for you if you die or cannot act

We reply within 30 days. We may ask you to confirm your identity first.

8. Privacy contact and complaints

For any privacy question, request or complaint, contact:

Dayasingh Chauhan, Jagruti Imitation Jewellery
Near Vishvakarman Mandir, Hanumannagar, Kandivali East, Mumbai 400101
Email: jagruti.jewellery.b2b@gmail.com (subject: Privacy)
Phone / WhatsApp: +91 90823 24495

If you are not satisfied with our reply, you can complain to the Data Protection Board of India under the DPDP Act.

9. Security

The site runs only on secure HTTPS connections, the enquiry form is protected against spam, and access to enquiries is limited to the people who handle your account. If a data breach affects you, we will tell you and the Data Protection Board as the law requires.

10. Changes

If we change this policy we will update the date at the top of this page.